Refund Policy
Returns & Exchanges
We accept returns on unused and unopened items within 5 days of delivery. To be eligible for a return, items must be in their original condition and packaging.
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Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery at our email address. Be sure to include your order number and a photo of the item so we can make it right as quickly as possible. We will gladly offer a replacement or refund in these cases.
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Refund Policy - the basics
Once your return is received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to your original form of payment within 5–10 business days.
Non-Refundable Items
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Opened or used products
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Custom or made-to-order items
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Gift cards
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Shipping costs are non-refundable. Customers are responsible for return shipping unless the item arrived damaged or incorrect.
Allergy & Product Disclaimer
Because our products are made with natural ingredients, we recommend reviewing all ingredients carefully before purchase. His Way is not responsible for allergic reactions or sensitivities. If irritation occurs, discontinue use immediately.
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If you have any questions, please reach out to us at [your email here]. We are always happy to help.
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Last updated: April 27, 2026